You know the drill when it comes to disruptive technologies. You’ve seen it before with the advent of PCs, Windows, the web, search engines, websites, social media, and more. And you know that adoption rates occur exponentially faster each time. That’s exactly what’s happening with the mobile web.
Covering All Mobile Devices
Regardless of the various mobile devices your customers prefer, RightNow Mobile has you covered. By leveraging the RIghtNow web self-service solution template and knowledge foundation you can deliver mobile CRM. You can improve your existing web experience by making it more mobile friendly, and you can even add customer service to an iPhone app.
Finally, you have the power to deliver the exact same consistent service customers get on your website across a vast array of devices and device types. The mobile template allows you to manage and offer different experiences to different browsers, and deliver the right consumer experience for each device. You can even serve your mobile customers with chat and email. Now that’s mobile CRM!
Next Steps
A Great Customer Experience Starts Here-
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