RightNow CX Breakdown
Deliver Great Customer Experiences
Web Experience provides a rich online customer experience solution so consumers can research, purchase, or resolve issues from any device. Set a standard for best-in-class service by allowing your customers to interact on their own terms while you increase conversions and lower service costs.
RightNow Social Experience enables brands to manage social interactions as a fully integrated part of the customer experience. RightNow Social Experience is designed to extend the customer experience to the places where consumers are learning, sharing, and buying across the social web.
RightNow Contact Center Experience delivers end-to-end management of the customer journey through unified records, interfaces, and knowledge. Even your junior agents are able to deliver exceptional experiences consistently across every channel for operational efficiency and service excellence.
RightNow purpose-built the first customer experience cloud platform from the ground up to be focused on delivering exceptional experiences across all channels of interactions consistently and securely. The RightNow cloud supports over 2 billion global transactions every day and sets the bar in SaaS delivery.
Through closed-loop marketing and integrated analytics, RightNow Engage enhances the customer experience by delivering proactive, highly personalized communications while providing brands with real-time actionable insights to build loyalty and drive revenue.
Our business model is based on our clients actually using our customer experience management software and getting excellent value from it. We are all about making sure you're succeeding. You'll find ways we help with that here.
Pricing
Contact Us For A Customized QuoteRightNow CX is a premium solution with one of the highest client success rates in enterprise software. Our Cloud Services Agreement (CSA) provides flexibility and creates the best value for your particular business. Our hosted delivery (SaaS) reduces total cost of ownership up to 80 percent, and implementation averages 45 days. Solution packages include session and seat-based pricing in Chat, Standard, Contact Center, and Enterprise Contact Center seat configurations designed for your unique needs. For a customized quote, give us a call. We’ll get you set up with a solution designed to meet your business and ROI requirements.
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