From Our Client
Testimonials
“It is hard to be a nonprofit organization and be able to find technology that fits our unique needs at an affordable price. RightNow offered ChildFund a technology solution that was easy to use, satisfied all of our immediate needs, and is designed to grow with our organization over time.”
- Corey Gary, System Administrator, ChildFund International
Solution Benefits
Over-Deliver On Customer Expectations- Deliver personalized interactions at every stage
- Target accurately and drive recruitment and retention effectively
- Engage with multi-channel, multi-stage campaigns
- Increase accuracy of information via web self-service
- Effective outreach programs to recruit and retain donors
- Measure the real benefit of marketing investments
- Foster online communities for engagement and lifelong retention
- Gather feedback from supporters and take immediate action
- Reassure donors they are part of a community
- Outreach, segment and target the right prospective donors
- Differentiate your organization through proactive outreach
- Empower supporters to easily manage their account
- Increase customer self-service up to 98%
- Reduce inbound email by 30 - 70%
- Reduce inbound calls by 10 - 30%
- Improve productivity by up to 20%
- Improve outreach effectiveness across multiple channels
- Gather feedback on a faster timeline and a smaller budget
Client Success
Deliver Great Customer Experiences 8 MILLION CUSTOMERS SERVED DAILYResources
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