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  • App Builder

App Builder

Innovate in the Cloud

App Builder enables you to rapidly create, extend, configure, and integrate customer experience applications on the RightNow CX cloud platform or any other system that adapts to your business. Visual design tools, robust open standard APIs, and extensible objects enable change to happen rapidly, securely, and cost effectively.

  • Client Success: iRobot is changing the landscape of customer care with their social contact center.
  • Data Sheet: Cloud platform delivers customer experience excellence for evolving business needs.
  • Pricing: Learn about solution pricing.
Chat with an Expert Chat with an Expert
 

App Builder Benefits

Overdeliver On Customer Expectations

Business Challenges

  • Costly ongoing professional service engagements
  • Evolving integrations and customizations
  • Limited proprietary closed architectures
  • Clumsy design tools with steep learning curves
  • Restricted APIs connected to mission-critical systems

Features

  • Custom Object Designer: Database extensibility
  • Add-In Framework: Agent Desktop extensibility
  • Connect: Robust WSDL and PHP APIs
  • Experience Designers: For Web, Social, and Contact Center

Benefits

  • Rapidly adapt to evolving business needs
  • Easy to learn and simple to maintain
  • Scale your extensibility and customizations
  • Securely connect to internal and third-party systems
  • Visually design experiences with drag-and-drop ease

Resources

You Might Also Be Interested In...
  • Product Demo RightNow CX Demo 15:16
  • Data Sheet RightNow Connect 892 KB
  • Blog Development Blog
  • Data Sheet RightNow Contact Center Experience Designer 1.23 MB
  • Data Sheet RightNow Social Experience Designer 920 KB

Next Steps

A Great Customer Experience Starts Here
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