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  • MNSCU

MNSCU logo

MNSCU’s diverse RightNow implementations improve constituent experiences across the state within tight IT budget constraints.

Business Goals

  • Optimize constituent experiences across all channels
  • Help each individual institution fulfill its specific objectives
  • Maximize technology return on value across the organization

About MNSCU

The Minnesota State Colleges and Universities system is made up of 32 institutions, including 25 two-year colleges and seven state universities. 

Visit MNSCU’s Website »
Visit MNSCU’s Support Site »
Download Full MNSCU Case Study »

 

From Our Client

Testimonials

MNSCU Video

“RightNow is a powerful and highly adaptable technology solution that enables colleges and universities in the MnSCU system to more effectively communicate with their various constituencies and better manage institutional knowledge.”

- Paul Wasko, Director of Electronic Student Services, MNSCU

A Deeper Look

How They Achieved Success

  • Improved communications with students, parents, faculty, and communities
  • Common application suite readily adapted to diverse operational challenges
  • Enterprise license and on demand delivery model to maximize budgets

RightNow CX
In Action

Web Experience

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Contact Center Experience

  • Call Center Call Tracking

Engage

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Resources

You Might Also Be Interested In...
  • Best Practices Guide Web Self-Service 1.17 MB
  • Product Demo Contact Center Demo 7:55
  • Data Sheet RightNow For Higher Education 950 KB
  • Video Engage Overview 1:53
  • Data Sheet RightNow Web Self-Service 1.13 MB

Next Steps

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View

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MnSCU Highlights Video

Kyle Snay, Project Administrator, Minnesota State Colleges & Universities


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