|  MY ACCOUNT  |  LOGOUT  |  CONTACT   |  SUPPORT   
RightNow
  • Products
    • Web Web Experience
      • Intent Guide
      • Chat
      • Web Self-Service
      • Mobile
      • Co-Browse
      • Email Management
      • Accessibility Blog
    • Social Social Experience
      • Support Community
      • Innovation Community
      • Cloud Monitor
      • CX For Facebook
    • Contact Center Contact Center Experience
      • Dynamic Agent Desktop
    • Engage Engage
      • Service
      • Sales
      • Marketing
      • Customer Feedback
      • Analytics
      • Enterprise Analytics
    • Cloud Platform Cloud Platform
      • App Builder
      • Knowledge Foundation
      • Natural Language Search
      • Mission-Critical Operations
    • Services Services
      • Training
      • Professional Services
      • Tune-Ups
      • Customer Care
     
  • Solutions
    • Financial Services
    • Gaming / Entertainment
    • Government
    • Consumer Electronics / Hardware
    • Higher Education
    • Non-Profit
    • Retail / Consumer Goods
    • Software / Online Services
    • Travel / Leisure
    • Telecommunications
     
  • Community
    • Customers
      • Documentation
      • RightNow Product Trainings & Tutorials
      • Best Practices
      • Discussion Forum
      • User Groups
      • Member Directory
    • Developers
      • Documentation & Sample Code
      • Discussion Forum
      • Development Blog
    • Partners
      • Partner Programs
      • Partner Directory
      • Partner Portal
    • Support
    • Idea Lab
     
  • Events
  • CX Experts
  • Company
    • About
      • Why RightNow?
      • RightNow's Mission
      • Worldwide Locations
      • Awards And Accolades
      • Ambassadors
      • Leadership
      • Customer Experience Blog
    • Commitment
      • Focus On Customer Experience Results
      • Easy To Buy
      • RightNow CX Expertise & Support
    • Community Giving
    • Careers
    • News Center
    • Investor Relations
     
Share
  • Home
  • Solutions
  • Non-Profit
  • Compassion UK

Compassion UK logo

Dynamic support pages guide Compassion UK supporters to the information they need.

Business Goals

  • Deliver relevant and personalized communication to sponsors and the public
  • Increase donations
  • Remove unnecessary technology and support costs
  • Create a single view of multi channel interactions to assist customer service staff

About Compassion UK

Compassion UK is an evangelical Christian child development organization that gives people the chance to make a difference by sponsoring a child living in poverty. 

Visit Compassion UK’s Website »
Visit Compassion UK’s Support Site »
Download Full Compassion UK Case Study »

 

From Our Client

Testimonial

“Despite the recession, we have grown our supporter numbers by 13% in the last year, while income has grown by 30%. RightNow is a big factor behind these increases because of the new ways it allows us to communicate with supporters.”

- Richard Atterton, Chief Operating Officer, Compassion UK

A Deeper Look

How They Achieved Success

  • Increased retention of supporters, worth £140,000 every year
  • Reduced costs for setting up each new territory expansion by £70,000
  • 13% increase in supporter numbers
  • Income growth of 30% through the recession

RightNow CX
In Action

Web Experience

  • Web Self-Service
  • Chat
  • Co-Browse
  • Email Management

Social Experience

  • Cloud Monitor

Contact Center Experience

  • Dynamic Agent Desktop

Engage

  • Marketing

Cloud Platform

  • Knowledge Foundation

Resources

You Might Also Be Interested In...
  • Video Contact Center Experience Overview 1:57
  • Best Practices Guide Knowledge Base And Search 870 KB
  • Product Demo Cloud Monitor Demo 7:00
  • Data Sheet RightNow Case Management 936 KB
  • Video Agent Desktop Overview 2:07

Next Steps

A Great Customer Experience Starts Here
  • Do You Have Questions?

    Call
    1-866-630-7669
    Email
    Send Sales an Email
    Chat
    Chat Now
    Chat Now
    Help
    Contact Support
  • Want To See How RightNow CX Works With Your Brand?

    • Inquire About a Pilot
  • Like To See An Example Of RightNow CX In Action?

    • Request a Demo
  • Solutions
    • Financial Services
    • Gaming / Entertainment
    • Government
    • Consumer Electronics / Hardware
    • Higher Education
    • Non-Profit
      • ChildFund International
      • YMCA
      • Focus on the Family
      • Compassion UK
    • Retail / Consumer Goods
    • Software / Online Services
    • Travel / Leisure
    • Telecommunications

Get Your CX Score »

Take a quick test and find out where your brand stacks up next to our best practices.

  • facebook
  • twitter
  • youtube
  • linkedin
  • slideshare

Copyright © , Oracle Corporation and/or its affiliates.

  • Privacy
  • Sitemap
  • Site Feedback
All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.
Note to Partners
When creating an external page which relates to this content, please add the following tag to that page's <head></head> section in the HTML.
<link rel="canonical" href="http://www.rightnow.com/customers-compassion-uk.php" />